An in-depth review of 1800 Flowers, also known as 1800Flowers.com
1800 flowers. Are they future-proof or stuck in the past? We dive into everything you need to know about 1800Flowers.com including products on offer, quality of produce, delivery times and what to expect from your order.
1800 Flowers, also known as 1800Flowers.com can trace its origins back to 1976 when its founder, Jim McCann, purchased his first floral shop in Manhattan.
1800 Flowers connects local florists to their global network of delivery options.
Over the years, 1800 Flowers has expanded into the behemoth that it is today – offering flower delivery services to all 50 states in the U.S. and over 190 countries worldwide.
At first glance, the primary perception that a lot of prospective customers have of 1800 Flowers is that they place a greater focus on quantity over quality.
So, are they stretching themselves too thin by offering extensive delivery services and having an expansive family of brands? Let’s take a closer look and find out.
Table Of Contents
Pros and Cons of 1800 Flowers
Pros of 1800 Flowers
- They provide relatively affordable pricing compared to a lot of their competitors
- They offer same day flower delivery services every day, all year-round
- They offer a wide array of exclusive perks and member-only deals
- Their members get access to free unlimited standard shipping
- Their products are not limited to just flowers, customers also get access to gourmet foods, gift baskets, and even stuffed animals
- They provide international flower delivery services to over 195 countries
- There is a convenient and easy to use order tracking system on their website
Cons of 1800 Flowers
- The scope (and variety) of their promo codes and deals is noticeably limited compared to a lot of their major competitors
- Their website is great from a technical standpoint (i.e features, user interface, etc.) but it is also somewhat cluttered
How much do 1800 Flowers cost?
Without a doubt, one of the most common reasons why prospective customers are drawn to 1800 Flowers is the fact that they have relatively affordable pricing, especially when compared to a lot of their major competitors.
Regardless, one could still make the argument that most of their selection falls into the mid-range category of pricing.
There is no denying that they have made a considerable effort to include a significant amount of lower priced products (which are still high quality) for their more budget conscious customers.
Another thing that is worth mentioning is the fact that 1800 Flowers have their very own exclusive membership program, called “Celebrations Passport”.
Compared to a lot of other membership programs or subscription services, 1800 Flower’s Celebration Passport program is incredibly affordable, costing only $29.99 per year. The list payment options that they support is also fairly comprehensive as well.
On the more obvious side of things, 1800 Flowers accepts credit cards and debit cards that have been issued by major card networks (i.e. Mastercard, VIsa, Discover, American Express).
1800 Flowers also accept payments that are sent through other (popular) alternative means, such as: PayPal, Apple Pay, and Google Pay.
Where does 1800 Flowers deliver?
1800 Flowers provides flower delivery services to all 50 U.S. states as well as 195 countries all across the world.
Unfortunately for 1800 Flowers it is hard to pin down established delivery, shipping and handling fees due to their widespread reach.
Even if you only consider the contiguous United States alone, there is still the potential to have variations in delivery and shipping fees due to unavoidable variations in state dependent taxes. In addition to this, as one would expect, this same principle can be applied on an international level as well.
The silver lining to all of this, is the fact that 1800 Flowers is upfront about all of this. Not only do they make a conscious effort to tell you exactly what your money paid for, they give you a detailed breakdown of what contributes to the overall price before you finalize your order.
All things considered, it is also worth noting that customers that become a part of the aforementioned Celebrations Passport membership program get access to free unlimited standard shipping on eligible orders.
If you plan to use 1800 Flowers several times in a year, then you will most likely save money by being a part of the Celebrations Passport membership program.
If there is one area that 1800 Flowers cannot be beat in, it would have to be the variety of places they deliver to.
1800 Flowers: Delivery times
Delivery times are important in the flower delivery business because more often than not many of us end up buying flowers when an event or celebration is right around the corner.
When it comes to the United States, 1800 Flowers has all-inclusive same day flower delivery services.
The only caveat to these same day flower delivery services is the fact that there are specific cutoff times for orders that are going to be delivered on the same day and these cutoff times are dependent on the recipient’s time zone.
Still, all things considered, these cut-off times are fairly forgiving, especially since we’re talking about a same day flower delivery service. The times are:
- Monday to Friday – 2:30 PM
- Saturday – 1:00 PM
- Sunday – 11:30 AM
When it comes to international flower delivery services, things are noticeably different and the overall experience definitely varies from country to country.
Same day delivery services and next day delivery services are offered only in select countries (for example, Canada and the United Kingdom).
We would definitely recommend that before international customers finalize an order, they make use of 1800Flowers.com’s 24/7 customer service to get details about their specific country’s delivery times.
Does 1800 Flowers cater to special occasions?
1800 Flowers isn’t going to put restrictions on what type of flowers you can buy but they do provide deals and recommendations based on specific occasions and celebrations. Some of these include:
- Valentine’s Day
- Get Well
- New Baby
- Mother’s Day
- Thank You
What type of flowers does 1800 Flowers offer?
1800 Flowers is probably best known for the extent of their flower delivery services but the list of products that they offer is nothing to scoff at as well.
The company offers a wide array of flowers for any occasion but some of their most popular ones include:
- Mixed Bouquets
What else does 1800 Flowers offer?
Flowers are right there in the name and while that may be what the company specializes in, they also offer other products as well.
Most notably, they also offer themed gift baskets, care packages, and a wide array of food-related products; such as fruit arrangements and wine.
It is also worth noting that although they personally have a diverse selection of products, 1800 Flowers also has a family of brands under its umbrella.
This family of brands includes some of the most high-profile names in the industry, as well as some notable up-and-comers. This list includes, but is not limited to:
- Shari’s Berries
- The Popcorn Factory
- Stock Yards
- Cheryl’s Cookies
- Harry & David
- Simply Chocolate
- Wolferman’s Bakery
We’ve already touched on 1800 Flowers Celebration Passport membership program; however, one thing that wasn’t mentioned is the fact that it covers the entire family of brands as well.
This membership program doesn’t just provide free unlimited standard shipping (on eligible orders) it also gives you access to exclusive offers and automatically applies any available promo codes to orders.
Last but not least, has also partnered with Alice’s Table to bring floral workshops (both live and virtual) to interested customers all across the United States.
These workshops range from basic instructions for beginners, to step-by-step guides that anyone can help anyone that wants to make beautiful seasonal arrangements.
So, what’s the verdict on 1800 Flowers?
The main draw of 1800 Flowers is the fact that it is not just a flower delivery service, it is a well-crafted empire that you can pay to access.
Nowadays because we’ve been somewhat spoiled, a company that provides delivery services to all 50 U.S. states isn’t seen as anything special.
However, 1800 Flowers goes several steps beyond that to provide international delivery services to over 195 countries. In addition to this, customers that are not only interested in purchasing flowers have access to a family of brands that is headed by 1800 Flowers.
All in all, anyone would be hard pressed to find a reason why they would not want to recommend 1800 Flowers. The company provides a satisfactory experience to the one-off shopper but its benefits really shine through when you take a look at how it treats recurring customers (i.e. members).
Written by Jacqueline Samaroo on July 28, 2020 | Updated on April 13, 2021