Just Flowers: A comprehensive review
JustFlowers.com provides useful international flower delivery services – they have made big claims and have managed to back them up with results.
Just Flowers Review
Just Flowers is a California-based flower delivery company that is notable for having over two decades worth of experience in the floral industry.
Just Flowers role in the floral industry is to act as a vehicle through which florists and floral suppliers, who are located all across the world, can deliver products to prospective clients.
Like so many other flower delivery companies in the industry, Just Flowers definitely makes quite a lot of grandiose claims in regards to things like: flower quality, flower freshness, areas serviced, flower delivery times, and pricing.
Let us take a deep dive to find out just how much truth there is to these assertions.
Table Of Contents
Pros and Cons of Just Flowers
Before we truly get to the heart of the matter, let us first take a step back and highlight some of the most notable pros and cons of Just Flowers.
- Their same day orders are processed immediately.
- They offer potential credit for flowers that were not delivered at the time that they promised.
- They offer some of the fastest express delivery times in the industry; within 4 hours for applicable orders.
- There is an immense amount of information available on their website; if you have a relevant question, chances are it has been answered there.
- Their website is not as aesthetically pleasing as other contemporary e-commerce sites, especially compared to other sites in the floral industry.
- Their website is somewhat cluttered and hard to navigate at times.
- They are simply a straightforward flower retailer; they do not offer subscription services like a lot of their main competitors.
How much does Just Flowers cost?
Just Flowers can be classified between mid-range and high.
All things considered, it is actually quite difficult to place a distinct label on the overall pricing of Just Flowers.
This is because, as one would expect, they have a considerably wide range of products which end up spanning a relatively wide range of prices. With all of that being said, more often than not you will find that their prices tend to skew onto the higher side.
Probably in an effort to somewhat offset their relatively high prices, JustFlowers.com does thankfully provide a significant amount of deals and coupons that prospective customers and returning clients can make use of.
If we shift our focus and take a look at the types of payment options that Just Flowers supports, it is rather evident that there is a significant amount of room for improvement.
What exactly do we mean by this? Well, one again, as you would expect, does actually manage to meet the average standard of the industry; in that they accept payments from all major credit card issuers. This means that if you were planning to use a credit card that belongs to one of the four major credit card networks – Visa, MasterCard, Discover, or American Express – then you won’t have to worry about anything.
However, in this day and age, a considerable portion of the floral industry (especially the most popular e-commerce websites) have started to accept alternate methods of payment in addition to the usually major credit cards.
There is absolutely no doubt in our mind that because JustFlowers.com does not support alternative methods of payment – like PayPal, Apple Pay, and Google Pay – they are losing out on a significant amount of potential customers.
Last but certainly not least, customers should be aware that JustFLowers.com does support phone orders. However, there is a catch, all orders that are made over the phone will automatically have an additional “phone order fee” placed on them. This phone order fee is currently $6.99.
Just Flowers & shipping
Nowadays, virtually all successful online retailers are upfront about their shipping and delivery fees. As a matter of fact, many online retailers are so confident in their services, that they have started to automatically include all of their fees (shipping fees, delivery fees, taxes, etc.) into the dollar amounts that you see when you are browsing their catalog on their websites.
Just Flowers is upfront about how all of their additional fees work and what their customers can expect their final bill to look like.
However, if a customer really wants to find this information before they think about ordering, they are going to have to do a bit of digging on the website to find it.
To summarize, what this all means is that the prices that you see when you are browsing Just Flowers online catalog do not have shipping fees, services fees, or taxes included.
Where does Just Flowers deliver?
Just Flowers is one of a handful of companies in the floral industry that has successfully managed to implement international flower delivery practices. The complete list of countries that they ship to is incredibly extensive; however, here are some of the most notable examples:
- United Kingdom
- South Africa
- New Zealand
- South Korea
In terms of delivery locations, no matter where they are located in the United States – yes, even Alaska, Hawaii, and Puerto Rico – customers will be happy to know that Just Flowers has them covered.
This is actually a step up from what many other companies in the industry can provide; since a lot of the time when they say that they have U.S. shipping, they really mean that their coverage only extends to the 48 contiguous states.
When does Just Flowers deliver?
Just Flowers asserts that, for Monday through Friday, if a customer places their order by 3:00 pm (time in the recipient’s time zone) they can typically expect that it will be valid for same day delivery.
Saturday notably has a much more restrictive cut off time for same day delivery, with only orders that are placed by 1:00 pm being valid.
Sunday is even more restrictive, with only orders that are placed by 11:00 am being valid for same day delivery.
In addition to this, Just Flowers is also notable for being one of the few companies in the floral industry that offers an express delivery option.
However, it is worth noting that this option is not available for all products and it is not available in all regions as well. The express delivery service means that you can expect that your flowers will be delivered within 4 hours of JustFlowers.com receiving your order.
Having said that, JustFlowers.com’s express delivery service does (understandably) come with an additional fee. In most cases, this express delivery fee is $4.99 but that may change based on factors like location and availability.
What occasions does Just Flowers cater to?
Just Flowers doesn’t place any restrictions on when you can place an order or for what occasion; however, they have curated their catalog with some specific celebrations, events, and holidays in mind. Some of the most popular celebrations and events include:
- New Baby
- Mother’s Day
- Valentine’s Day
In addition to this, customers will oftentimes find that the company schedules promotions and deals around notable holidays throughout the year.
What types of flowers does Just Flowers provide?
Just Flowers Extras
It would be remiss of us to not mention the fact that although the company is called “JustFlowers.com”, their catalog of products is not limited to just flowers.
Depending on their location, customers may potentially have a variety of products that they can order. Some of the most popular alternatives that Just Flowers has to offer are:
- Fruit Baskets
- Gift Baskets
- Teddy Bears
The Verdict on Just Flowers
All things considered, if you had to choose to use JustFlowers.com for your flower delivery needs, you would definitely be satisfied with the results.
The company is perhaps most notable for two things: the overall variety of products and the significant amount of locations that they service.
However, there are definitely things that prospective customers need to be aware of. Firstly, the extensive catalog is built on the foundation of JustFlowers.com’s partnership with florists around the world.
So, if one of these local florists is not up to the task, JustFlowers.com’s catalog suffers. Last but not least, although JustFlowers.com does proudly claim that they offer international shipping to numerous countries, the quality of the shipping experience will vary a lot based on location.
Written by Jacqueline Samaroo on July 30, 2020
Updated on April 26, 2021